Frequently Asked Questions
Everything you need to know about your favorite vegan beauty essentials.
Are The Lip Bar products vegan and cruelty-free?
Yes! We are proud to be 100% vegan and cruelty-free. We never test on animals, and our formulas contain no animal-derived ingredients.
How long does shipping take?
Orders are typically processed within 1-3 business days. Standard shipping within the US usually takes 3-7 business days, depending on your location.
What is your return policy?
We want you to love your look. If you are not satisfied, you can return or exchange your products within 30 days of purchase, provided they are in their original condition.
How do I find the right shade for my skin tone?
We offer a 'Shade Finder' quiz on our website and have detailed swatches on multiple skin tones for every product to help you find your perfect match.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working hard to expand our shipping zones to beauty lovers worldwide soon.
Can I change or cancel my order after it's placed?
Because we process orders quickly to get them to you, we can only make changes or cancellations within 1 hour of the order being placed.